FAQs

Sachs Automotive The Jaguar Experts
  • What types of Jaguar vehicles do you service?

    We focus exclusively on Jaguar vehicles, offering expert diagnostics, maintenance, and repair services for all models, from 1988 to the current models. Our technicians bring decades of specialized experience working with Jaguar engineering and systems.
  • How do I schedule an appointment for service?

    You can schedule an appointment by calling us at 904‑641‑0998, sending an email to sachsautomotive@gmail.com, or submitting the contact form on our website. We suggest booking in advance, as our Jaguar‑specific service appointments tend to fill up quickly.
  • Do you offer genuine Jaguar parts?

    Yes. We offer genuine Jaguar Parts, OEM Parts, and aftermarket parts. Genuine Jaguar Parts: Genuine Jaguar parts are those furnished by Jaguar through their dealer body. Due to the various pricing policies in use by Jaguar dealers, Sachs Automotive The Jaguar Experts is usually able to sell you genuine Jaguar parts at prices below those offered by dealer parts departments. So, just because a part you need is only available from Jaguar, don't believe that you have to buy that part from the dealer. Original Equipment Manufacturer (OEM) Parts: OEM parts are those parts that are sold by Jaguar but manufactured by another company as a subcontractor for Jaguar. OEM stands for "Original Equipment Manufacturer" and means that an OEM part is one made for the automaker but which is also available directly from a distributor of that part manufacturer. In almost every case, an OEM part will be identical to the same part purchased in the dealer's parts department in Jaguar packaging, but supplied to us in a generic package. Aftermarket Parts: Aftermarket parts are parts made by other companies for use on Jaguar vehicles. There is a lot of variance in the quality of aftermarket automotive parts, so we are very careful about the quality of aftermarket parts that we install on your car. In many cases, aftermarket parts will be just as high a quality as genuine Jaguar or OEM parts, but usually at a far lower price, which allows us to repair your car more reasonably. What does this mean for you? It means that we have the option to select the best part for the best price to repair your Jaguar car, which is something that dealers are not allowed to do.
  • How long will you need my Jaguar to do the repairs?

    The time required to complete repairs depends on the nature of the issue and the work involved. After diagnosing your Jaguar, we can provide you with an estimated repair time and keep you informed throughout the process. Our experienced technicians work efficiently to complete repairs properly while maintaining the highest standards of quality.
  • What makes your customer service different?

    Our customer service stands out because of our extensive knowledge base of the Jaguar car line and state-of-the-art equipment; we can diagnose your car faster and more accurately, saving you both time and money.